A Dual Perspective
Scenario
Ever wondered how a visually impaired person navigates a website, or what goes through a kid’s mind when they click around? Let’s slip into their shoes and learn to design accessibly, peppered with playful interactions.
Strategy
Pick one of the two personas and I'll show you the ropes of an entire UX process through their eyes.
Our end goal? A delicious PBJ sandwich that reveals the ins and outs of great design process and customized writing, one bite at a time.
Introduction to the accessible guide to PBJ audio recipe product design
Welcome and Overview
"Hello and welcome to a unique journey where we craft an audio guide for making a peanut butter and jelly sandwich, especially for our visually impaired friends. Join us as we learn the UX process that made this guide possible."
Control Instructions
"Control this guide with simple voice commands like 'repeat,' 'pause,' 'next,' or by using your keyboard controls.
Research Methods
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Audio interviews and accessible surveys with visually impaired individuals
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Partnered with organizations in the visually impaired communities
Research Findings
Desire for Sensory Descriptions
"85% participants agreed sensory cues— the smooth glide of jelly— significantly enrich the cooking experience."
Preference for Hands-Free Interaction
"90% of visually impaired users preferred voice commands for an intuitive, hands-free tech experience."
UX Research Impact
"This research ensured our guide was practical and supportive, with direct input from those it aims to serve."
Uncover needs from user stories
"In our first step let's see how we uncovered the challenges and needs you might face during cooking."
Designing the Guide
Audio Instructions
"We designed each step as clear audio instructions, focusing on simple, sequential steps for clarity and ease of follow, along with descriptive language for sensory guidance."
Interactive Features
"To make your experience seamless and hands-free, we integrated voice commands for navigation like 'next,' 'back,' or 'repeat,' and embedded feedback opportunities within the guide."
UX Design Impact
"This research ensured our guide was both practical and supportive, crafted with direct input from those it aims to serve."
Build better, accessible products
"Next, let's dive into the design phase where we take research insights and transform them into an accessible, engaging audio guide."
UX Writing Essentials
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Scripting
"We made sure our text made the task easy by using clear, concise instructions and an engaging tone."
Language
"We aimed to keep the guide smooth and engaging with simple, direct sentences and an emphasis on sensory descriptions and actions to make each step vivid."
UX Writing Impact
"This research ensured our guide was both practical and supportive, crafted with direct input from those it aims to serve."
Shape the audio instructions
The following are the key pillars to crafting an accessible audio script-
"Before we start, let's make sure we have the following items:"
Bread, peanut butter, jelly of your choice, a knife
"Now, lets dive into making our delicious PBJ sandwich."
Step 1: Gathering Ingredients:
"Collect your bread, peanut butter, jelly, and knife. Familiarize yourself with their shapes and textures."Step 2. Spreading Peanut Butter:
"Scoop peanut butter and spread it evenly on one slice of bread."Step 3. Adding Jelly:
"Take the jelly and gently spread a generous layer on the other slice of bread."Step 5. Completing the Sandwich:
"Bring the two slices together, peanut butter meeting the jelly. Press gently. Voilà! A sandwich crafted by you, ready to be enjoyed!"
Audio Guide for a peanut-butter-jelly sandwich recipe
"This guide will walk you through the delightful process of making a PBJ sandwich, using easy, step-by-step audio instructions tailored for an enjoyable and accessible experience."
UX Testing and Evaluation
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Real-World Testing
"Visually impaired volunteers used the guide to make a peanut butter and jelly sandwich, providing real-time feedback on instruction clarity and ease of use."
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Iterative Feedback Loop
"Based on feedback, we made tweaks—fine-tuning voice commands, adjusting instruction pacing, and enhancing audio clarity."
User Feedback Impact
"Every piece of feedback helps us go back to refine, adjust, and perfect it for everyone with unique needs like yours. For instance we'd love to here from you in the next step."
Gather Feedback to Improve
Here's how we invite users like you to explore, use, and provide feedback on the audio guide, in order to truly test its accessibility and impact-
Record and submit your feedback here
Thank you for wanting to share your thoughts! While direct feedback isn't collected through this portfolio, this interactive moment highlights the critical role of user feedback in refining UX designs for accessibility."
Share your thoughts
How did you find the guide? Any step that could be made clearer? Let us know!
Conclusion
"We hope you enjoyed learning about the process of building the guide as much as your peanut butter and jelly sandwich! This journey is a testament to the power of inclusive design and the importance of learning from the community it serves."
A super-awesome PBJ guide to product design
Hey there, young geniuses! Today, we're diving into the world of designing, by learning how to make the ultimate PBJ sandwich!
Understanding the building blocks
To help make our recipe the best in the world, we need to understand the following words:
Design is the planning and creating of these cool and useful products. Just like drawing your dream fort before you build it. You are a designer!
What is design?
A product is anything people use- a toy, an app, or a snack. Today, our product is a yummy PBJ sandwich.
What is a product?
A process is a set of steps used to make the product great (like a recipe for your favorite PBJ!) We follow steps to design.
What is a process?
A user is anybody who enjoys using what you build. If you make a lemonade stand, anyone who drinks your lemonade is a user!
Who's a user?
User experience is how someone (the user) feels when they use your product. Did they like it? Is it fun to use? Easy? Exciting? All that's a part of the user experience!
What is a user experience?
Now let's dive into our PBJ product design!
Ask Mom or think about what are her favorites?
Be a dectective
Which jelly does she love more, Strawberry or Blueberry?
Which peanut butter is her favorite, Crunchy or Smooth?
A perfect gift matches the receiver perfectly. Our adventure begins by finding out (doing a bit of research) what makes a PBJ sandwich the perfect one for our special someone— Mom!
Dreaming up our super sandwich
Every great mission starts with a map and gathering of right tools. Think of ideas to make our PBJ cool and make sure we have everything we need.
Choose your sandwich shape —A classic diagonal cut or a love filled heart?
Would you like to add little extra magic? Maybe dribble some honey or a sprinkle of cinnamon?
Crafting our PBJ
Armed with our imaginative plans, it’s time to create our PBJ. This is where our ideas take shape into something delicious and real!
Steps to build the epic PBJ you imagined—
Prepare
Lay out 2 slices of soft bread on a clean plate
Spread
Take a butter knife and coat one slice with peanut butter
Jelly Time
Gently spread the jelly on the other slice (or on both!)
Combine
Carefully put the two slices together, peanut butter meets jelly and give a gentle press!
Enjoy
And there you have it! Your tasty PBJ is ready
Extra Crunch
Lightly toast your bread at the start for a golden goodness!
Special instructions note
Great design connects to its audience through words. Let’s add a personal touch to our PBJ gift with a meaningful note for Mom.
What do you want to tell Mom? Here are some lines to get you started-
For Mom,
with hugs and jelly
in every bite!
Hey Mom,
this PBJ's got
all my love
squished inside!
Delightful Sampling
Every great design needs to be tested. Before we surprise Mom, we have to try the PBJ and check if our sandwich is as yummy as planned or needs improvement.
Ask a friend or family member if the sandwich ready to wow Mom?
Taste it! Is it yummy? Is the blend of peanut butter and jelly just right? Does it look like your drawing?
If something doesn't taste right or could be better, no worries! Feel free to go back and edit.
Add more peanut butter?
Add some jelly?
Presenting our masterpiece
Present your super duper PBJ to Mom watch her be amazed by your special gift!
Congratulations! You are now a real designer.
You’ve learned how to think about others, plan creatively, and design something awesome. Designing is fun and about making people happy. You can create cool things by caring about the user and trying new things.